When Every Hour Counts: How We Helped a Customer Avoid Costly Per Diem Fees
In the world of containerized freight, timing is everything. If you’re trying to avoid per diem fees, quick action and flexibility can be the difference between profit and penalty.
Recently, we were contacted mid-week by a customer whose inbound shipment had taken an unexpected turn. Their containers were arriving at JAXPORT much earlier than anticipated, and the original receiver was no longer an option.
11 Containers. 48 Hours. One Solution.
We got the call on a Wednesday. By Friday afternoon, all 11 containers were out of the port and devanned at our facility.
- ⏱️ Same-day drayage scheduling
- 📦 Full team deployed for fast devanning
- 🚛 Flexible storage & outbound coordination
Through clear communication and extended-hour operations, we prevented our customer from incurring port storage fees or per diem penalties.
Why It Worked
This project succeeded because our team was ready — and our systems are built for agility. We don’t just offer space; we offer problem-solving capacity.
We’re built for this kind of logistics pressure. With local drayage partnerships, trained labor, and flexible warehouse operations, we act quickly when plans shift. That responsiveness is what sets us apart from traditional 3PLs — and it’s why clients trust us when delays turn urgent.
Looking for a 3PL that can move fast?
Contact us today and let’s talk about how we can be your go-to backup plan — or your first call.
Want to understand container access and port timing better? Read our guide to container devanning.